How Can We Support You?

We understand many families already have a trusted GP veterinarian. We’re happy to work alongside your vet to ensure your pet receives the most supportive, consistent, and compassionate care possible.

Quality-of-Life Assessments


An in-home visit designed for new patients to help you understand your pet’s comfort, pain levels, and overall wellbeing. Together, we discuss your goals of care and create a plan to support comfort and clarity in the days and weeks ahead. We focus on easing symptoms, maintaining dignity, and supporting you as their caregiver.

Includes:

  • Comprehensive in-home assessment and discussion of your pet’s quality of life

  • Review of existing treatments and prescriptions

  • Advice on pain relief, nutrition, mobility, and environment

  • Guidance for what to expect and how to adapt care over time

Ongoing Palliative Care

For families continuing their pet’s comfort journey, we offer ongoing visits and support. These appointments ensure your pet remains comfortable and that you have help navigating each stage with confidence and care.

Includes:

  • Regular in-home visits (typically monthly)

  • Ongoing review of comfort, pain control, and wellbeing

  • Adjustments to medications and care plans as needs change

  • Access to telehealth support between visits



Home Euthanasia

When it’s time to say goodbye, we provide a peaceful and compassionate farewell in the comfort of your home. This gentle service prioritises calm, dignity, and love—allowing your pet to rest surrounded by their family.

Includes:

  • Calm in-home appointment

  • Sedation for comfort and a gentle, pain-free passing

  • Guidance and support throughout the process

  • Aftercare options including coordination of private cremation and keepsakes


Operating Hours

To ensure we can provide compassionate care whenever it is needed, a small surcharge applies to home visits outside our standard hours. This helps us cover staff and travel costs.

  • Monday - Friday: 10:00 - 19:00

  • Weekends: 10:00 - 19:00 (10% surcharge)

  • Public Holidays: By prior agreement only (20% surcharge)

If you require support outside our operating hours please contact us and we will endeavour to provide the support you need. In the event we are unavailable, please contact your nearest clinic or emergency centre.

Price Guide

    • $195 (~60 mins)

    Includes an in-home consultation and palliative care plan to assess your pet’s quality-of-life, discuss goals, and support your pet’s comfort and dignity.

    • From $155 (~45 mins)

    In-home visits to adjust treatments, monitor comfort, and provide continued support for you and your pet.

    Please Note: Due to the unique requirements of each animal, medications administered by the vet are not included in the listed planning & care costs and will constitute an additional cost. Our team will ensure all costs are transparent and understood before any decisions are made.

    • From $425 (30-60 mins)

    A peaceful, compassionate farewell in the comfort of home, allowing your pet to rest gently surrounded by their family. Medications, guidance and aftercare options included.

We offer a 10% discount for pensioners.

Service Areas

  • Bayside, Frankston, Glen Eira, Greater Dandenong, Kingston, Monash.

    • No surcharge

  • Boroondara, Casey, Knox, Mornington Peninsula, Stonnington, Whitehorse.

    • 20% Surcharge

If you are outside our primary service areas please contact us and we will endeavour to provide the support you need.